Print Production:

Layout, Typography, Multipage Documents, Logo Design, Product Mockup, Photo Manipulation and Color Correction, Vector Illustration, Seamless Pattern Creation, Corporate Branding

Related Programs: Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Darkroom, Enlight, Camera+  

Work History:

Freelance Graphic Designer
VJ Brown Designs
January 2014 — Present, Oakton VA

Developed and designed: book covers, business cards, internet advisements, multi-page booklet layouts, posters, package designs, POP designs and brochures. Has worked as team lead with other illustrators, writers, and designers to create comprehensive multi-page booklets; as well as assisting other leads in fulfilling the best vision of their work. Created independent passion projects that using knowledge marketing, of corporate branding and identity, logo design, photo composition, mobile, and web design for optimal user experience.

Current and Past Clients: Hedged In: A Changeling Story; Descent into Midnight; Jeff Stormer/Party of One Podcast; Metro Yarn Crawl (2017); Red Fox Yarns; Nicole Duffey, Realty; Heartfelt Handspun

Sales Associate/Yarnista
fibrespace
March 2017 — May 2018, Alexandria VA

Building on previous experiences, handled higher intensity customer service situations in a boutique fashion industry. Advised on purchasing decisions using knowledge of color, texture, fit, shape, price, and feel to anticipate final products. Assisted customers in resolving yarn dilemmas in such a fashion that customers left not only helped but empowered. Managed complex public community events. Taught personal one-on-one sessions and group classes, with high client return rate.  Created class materials and shop samples for visual aids and marketable pieces for social media. Followed corporate branding to create signage, name tags, and visual aids for events and sales.  

Sales Associate
Nature’s Yarns
November 2010 — March 2017, Fairfax VA

Dealt with Point of Sale Systems, handling customer service requests and complaints with respect and a smile. Assisted in processing bank deposits and money orders to keep day-to-day shop maintenance for the owner. Dealt with beginning and end of day shop duties to keep shop spaces clean, friendly, and inviting. Trained multiple employees on proper protocol when dealing with the register, phones, stocking, inventory and customer service. Applied outside knowledge to create materials for signage, coupons and social media.

Team Member 
Starbucks
March 2013 — August 2013, Herndon VA

Worked in high intensity, high traffic food service, worked on customer requests with efficiency and speed while creating a warm and welcoming environment. Kept food prep and customer areas clean and up to local health code standards. Handled food service equipment including coffee pots, espresso machines, and ovens.

Team Member
Joann’s Fabrics and Crafts
October 2010 — January 2012, Fairfax VA

Handled standard customer service responsibilities as well as being promoted to assist managers with processing bank deposits, money orders and changing signage. Assisted customers in picking out fabrics and craft supplies for a wide variety of projects and was valued for having working if not fluent knowledge of product location and use.  Worked with assistant managers on daily tasks to improve store aesthetics, including but not limited to, large scale product location moves, reorganizing fabric for better workflow, end cap reorganization. Trusted to handle large groups and lines without needing senior staff oversight.

Receptionist
Falls Church Osteopathic Medicine
June 2010 - June 2011

First contact between patients and the doctor; handled patient appointments, payments and general information for insurance. Organized, digitized, and filed patient paperwork to HIPAA standards, as well as scan and fax patient documents to insurance and other health professionals when requested. Kept examination rooms sterile and tidy so each patient had the best care possible.

Education:

Northern Virginia Community College

Applied Associate of Science: Communication Design
Associate of the Arts: General Studies

2014